Tenant Screening in London.

Answer first: we confirm four pillars, because any one alone can mislead.

Credit. With written consent we review the applicant's credit profile to understand payment behaviour, outstanding obligations, and any collections or prior tenancy related debts. We read the pattern, not just a single number.

Income. We confirm that income is sufficient and stable for the London rent in question. Acceptable proof includes recent pay statements, an employment letter, bank records, or, for self employed applicants, tax documents and account history. We verify the documents rather than accepting figures at face value.

Employment. We contact the employer or an authorized verifier to confirm the role, status, and tenure. For offer letters common near Western University and the hospitals, we confirm the position is real and starting as stated.

Rental history. We reach current and previous landlords to confirm tenancy dates, rent paid on time, condition of the unit, and whether proper notice was given. We treat a current landlord's praise with healthy skepticism, since a difficult tenant is sometimes one a landlord wants gone, and we weigh prior landlords accordingly.

Answer first: we screen to predict reliable tenancy, never to exclude protected groups, and we keep records that show it.

London rentals operate under the Residential Tenancies Act, 2006, with disputes heard by the Landlord and Tenant Board, and tenancies documented on the Ontario Standard Lease. Our screening is built to be consistent with that framework and with Ontario human rights protections.

In practice that means decisions rest on objective, tenancy relevant factors: ability to pay the rent, verified income and employment, credit behaviour, and documented rental history. We apply the same criteria to every applicant for a given unit, set before applications arrive, so outcomes are based on the file and not on assumptions about who the person is.

We document the basis for every recommendation. If a strong applicant is not selected, the reason is a tenancy relevant fact, recorded in the file. This protects you. A decision you can explain with verified, neutral criteria is one that holds up if it is ever questioned.

Because MoveSmart is not a licensed brokerage in Canada, we partner with RECO licensed brokers, keeping the placement properly within Ontario's regulatory structure.

Answer first: a short or foreign credit history is not a red flag in London, it is a common one, and we know how to read it.

With Western University, Fanshawe College, and a strong newcomer community, a large share of qualified London applicants have limited Canadian credit. A first year student, a recent graduate, or someone who arrived in Canada last year may have little or no domestic file. Rejecting on that basis alone would screen out reliable renters and risks treating newcomers unfairly, which we do not do.

Instead we build a fuller picture from other verified signals. We weigh confirmed income and employment more heavily. We accept and verify guarantors, who are common for students, confirming the guarantor's own credit and income. For newcomers we look at verified bank history, proof of funds, employment offers, and references that can be confirmed, including international employer or landlord references where reachable.

The goal is the same standard of confidence, reached through a different combination of evidence. A thin file simply means we lean harder on the pillars we can verify, rather than penalizing an applicant for the country or the year their history began.

Answer first: you get a clear, organized screening report with our recommendation and the facts behind it, so the final call is yours and well supported.

The report summarizes each applicant on the verified pillars. It confirms identity, summarizes the credit review, states verified income and the income to rent relationship, confirms employment status and tenure, and lays out rental history with what current and prior landlords actually said. Co applicants and guarantors are presented the same way.

We include a plain recommendation: proceed, proceed with a condition such as a guarantor or last month's deposit handled per the Residential Tenancies Act, 2006, or do not proceed, each tied to specific findings. Where something is mixed, we say so rather than smoothing it over.

You decide. We hand you a verified file, not a black box. If you want to compare two strong applicants, the report makes that side by side comparison straightforward.

Once you select, we move to the Ontario Standard Lease and signing. Our 6 month replacement guarantee then stands behind the placement: if the tenant we placed leaves or is removed within that window, we re screen and replace under the original terms.

Answer first: screening is part of our leasing service, not a separate line item, so there is no standalone fee and nothing upfront.

MoveSmart is paid only when we place a qualified, verified renter. Our success fee equals one month of the rent for the unit, and you pay zero upfront. Credit checks, income and employment verification, reference calls, the fair, rules based assessment, and your final report are all included in that single fee. There is no charge for applicants we screen out, and no charge if we do not place anyone.

What the service does not include is anything after placement that belongs to ongoing management. MoveSmart does not collect rent, does not handle maintenance, and does not manage the tenancy. We are a leasing and tenant placement team. Our job is to fill your London unit with a verified renter and stand behind that placement.

The 6 month replacement guarantee is included as well. If a placed tenant does not work out within six months, we re run the full screening process and place a replacement under the original terms, at no additional placement fee. That is how confident we are in the screening that gets you there.