MoveSmart Rentals
Services
Tenant Screening · Structured Qualification

Applicants qualified on a written rubric

Every applicant runs through the same documented screen - credit, income, employment, references, risk assessment, and compliance checks. You get a decision-ready report in your portal, not a gut feeling on a phone call.

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What we check · why it matters

Every applicant. Same rubric.

Screening is a paper trail, not a feeling. Every applicant runs through the same documented checks in the same order — credit, income, employment, references, compliance — and every decision lands in your portal with a written rationale.

If a tenancy ever sours, the file is the document that defends you at the LTB. We build it the same way, every time.

Turnaround
24-48h
Checks per file
7
Decision-maker
You

Application · A-1041

612

Equifax

Employment

Self-employed · 14 mo

References

2/3

Application · A-1042

698

Equifax

Employment

Full-time · 3 yr 2 mo

References

3/3

Application · A-1043

587

Equifax

Employment

Contract · 8 mo

References

1/3

Application · A-1044

762

Equifax

Employment

Full-time · 5 yr 7 mo

References

3/3

Issue log

What goes wrong without structured screening

What happens when screening is unstructured — recorded as we see it, every month, across hundreds of files.

Screening checklist

How MoveSmart delivers tenant screening

A consistent, documented screen run by trained leasing staff. Every applicant gets the same checks in the same order, and every decision is logged with a written rationale - whether you engage us end-to-end or only for screening.

  1. Credit check

    Equifax soft-pull credit report with score, trade-line history, collections, and any judgments or bankruptcies.

    Data source

    Equifax soft pull

  2. Income verification

    Pay stubs, T4s, notices of assessment, or bank-statement verification cross-checked against stated employment.

    Data source

    Pay stubs · T4 · NOA

  3. Employment verification

    Direct employer confirmation of role, tenure, and stated income - documented in the screening file.

    Data source

    Employer direct callback

  4. Reference verification

    Prior landlord references with structured questions on payment history, notice, and condition of the unit at move-out.

    Data source

    Prior landlord callback

  5. Risk summary

    A written one-page summary that maps the applicant against your rent-to-income threshold and flags anything that needs a conversation.

    Data source

    In-house underwriting

  6. Compliance checks

    ID verification and Ontario Human Rights Code compliance review on every decision.

    Data source

    OHRC checklist

  7. Decision support

    Our team walks you through the summary and options: approve, approve with guarantor, counter, or decline with documented reason.

    Data source

    MoveSmart leasing desk

Process

From application to decision

  1. Applicant submission

    Applicant fills a structured application in the portal - ID, employment, income, references, consent.

  2. Credit & ID pull

    Equifax report and ID verification run within one business hour of a complete submission.

  3. Income & employment verification

    Pay stubs, T4s, and direct employer confirmation reviewed within 24 hours.

  4. Reference calls

    Prior landlord references contacted and logged.

  5. Risk summary written

    One-page summary, risk flags, and recommended decision delivered to your portal.

  6. Owner decision

    You approve, counter, decline, or request a guarantor - all in the portal with a documented reason.

Who it’s for

“Every applicant. Every time. Same rubric.”

A documented, repeatable screen — whether you own one rental or three hundred. Consistency is the only defence.

  1. Individual landlords

    Owners who have a tenant identified and want a defensible file before signing - not just a credit score.

  2. Portfolio owners & small PMCs

    Owners who want a consistent rubric applied across every applicant, every unit, every month.

  3. Builders & developers

    New-build operators who need an auditable screen on every first-tenancy applicant for investor or lender reporting.

What you receive

A decision-ready file — not a phone call

Tabbed report delivered to your owner portal. Click through credit, employment, references, and risk summary. Approve, counter, decline, or request a guarantor — every action logged.

Live

Screening Report · A-1044

Applicant File

Submitted 2026-05-17 09:42 · Reviewed by L. Martin

Recommendation

Approve

Rent-to-income

24.8%

Below 33% threshold

Credit — 762 Equifax, no derogatories

Income — verified at $96,400 by direct callback

References — 2 of 2 prior landlords positive

ID verified — Ontario driver licence

OHRC compliance review — passed, no protected-ground factors used

Log · ID verified · Equifax 762 · Employer confirmed · 2 of 2 references positive · Decision pending owner approval

Pricing

Included in the full Leasing Services engagement at no extra charge. Available standalone at a flat per-applicant rate - see the pricing page.

See the full fee schedule

Frequently Asked

Tenant Screening FAQs

Yes. Tenant Screening is available as a standalone service at a flat per-applicant rate. You bring the applicant; we deliver the documented screen and risk summary.

Ready to screen

Run an applicant through our rubric

Standalone or bundled with full placement. Decision-ready report in 24-48 hours. You make every final call.

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