MoveSmart is a full-service leasing and tenant placement company. There is no setup fee, no monthly retainer, no management percentage. You pay a single one-time success fee - typically equivalent to one month of rent - only when a qualified tenant signs the lease.
§ 01 · How we charge
Three principles shape every engagement letter we sign. Each one is visible long before you commit a dollar.
Zero upfront
$0.
No setup fee, no onboarding fee, no monthly retainer. Photography, syndication, screening, and lease preparation are all carried by us until a tenant is in place. If we do not place a qualified tenant, we do not earn a dollar.
One success fee
Once.
When a qualified tenant signs a lease we negotiated, you pay a single one-time success fee — typically equivalent to one month of contracted rent. Invoiced once, on placement. We are a leasing brokerage, not an ongoing manager: there is no monthly percentage, ever.
No surprises
Nothing.
No vendor markups. No marketing surcharges. No listing-prep surcharges. No clawbacks. Optional add-ons (Rent Protection, paid advertising beyond standard syndication) are clearly named and owner-approved. Institutional lease-up engagements are quoted per RFP. Everything else is on this page.
What zero-upfront actually covers
Before a single dollar changes hands, we have already invested in your listing. Everything below is on our balance sheet until a qualified tenant signs.
Invoiced once · only on signed lease
§ 02 · The fee schedule
Due upfront to engage MoveSmart
$0.
Always
You pay nothing to engage MoveSmart. The only fee on a standard leasing engagement is a one-time success fee, charged when a qualified tenant signs the lease — typically one month rent equivalent.
Full schedule of fees
Effective 2026 · CAD
Standard leasing success fee
Single condo, townhouse, or single-family home. Charged once, on signed lease, to a qualified tenant we placed.
One month rent equivalent
Setup, onboarding, photography, syndication
Account creation, document collection, professional photos, 40+ portal listing.
$0
Monthly retainer or management %
We are a leasing brokerage. There is no recurring fee.
Not charged
Tenant Replacement Guarantee
If a tenant we placed breaks the lease in the first six months, we re-lease at no additional success fee.
Included
Rent Protection (optional add-on)
Guaranteed rental income coverage underwritten through our insurance partner. Owner opts in.
Quoted by partner
Paid advertising beyond standard syndication
Optional boosted listings, premium portal placements, or targeted social campaigns. Owner pre-approves.
Pass-through at cost
Institutional lease-up (PMC, builder, developer)
Multi-unit lease-up programs, project-based engagements, custom service scope.
Custom RFP
Engagement exit
Either party. No exit fee, no clawback on a placement already earned.
30-day notice
Standard leasing success fee
Single condo, townhouse, or single-family home. Charged once, on signed lease, to a qualified tenant we placed.
One month rent equivalent
Setup, onboarding, photography, syndication
Account creation, document collection, professional photos, 40+ portal listing.
$0
Monthly retainer or management %
We are a leasing brokerage. There is no recurring fee.
Not charged
Tenant Replacement Guarantee
If a tenant we placed breaks the lease in the first six months, we re-lease at no additional success fee.
Included
Rent Protection (optional add-on)
Guaranteed rental income coverage underwritten through our insurance partner. Owner opts in.
Quoted by partner
Paid advertising beyond standard syndication
Optional boosted listings, premium portal placements, or targeted social campaigns. Owner pre-approves.
Pass-through at cost
Institutional lease-up (PMC, builder, developer)
Multi-unit lease-up programs, project-based engagements, custom service scope.
Custom RFP
Engagement exit
Either party. No exit fee, no clawback on a placement already earned.
30-day notice
Pricing is tailored to property type, location, and engagement scope. Your advisor will confirm the exact success fee in writing before any work begins. All fees exclude applicable GST/HST.
How our pricing compares
Traditional property managers charge a monthly percentage for the life of the tenancy — that adds up to a multiple of our one-time success fee over a typical two-year hold. We’re paid once, on placement, then we step back.
Built for owners of a single condo — or a 40-unit portfolio.
§ 03 · What the success fee includes
Most brokerages itemize photography, syndication, and screening as separate line items. We don’t. The success fee covers all nine pillars of our leasing service. Add-ons are clearly labelled and never assumed.
Marketing photography & video
Professional camera, wide-angle lens, edited gallery, optional 3D walkthrough.
Included in success fee
[ Included ]
MLS + 40+ portal syndication
Realtor.ca, Zumper, Zolo, Kijiji, Facebook Marketplace, and our agent network.
Included in success fee
[ Included ]
Tenant screening & background
Credit, employment, income, reference, and prior-tenancy verification.
Included in success fee
[ Included ]
Showings & applicant management
Coordinated viewings, qualification calls, applicant shortlist with our recommendation.
Included in success fee
[ Included ]
Lease drafting & e-signing
Provincially compliant lease, schedules, addenda, and digital execution.
Included in success fee
[ Included ]
Move-in coordination & key handover
Move-in inspection, condition report, key/fob delivery to tenant.
Included in success fee
[ Included ]
Rent Protection package
Optional guaranteed rental income coverage underwritten through our insurance partner.
Quoted separately by partner
[ Optional add-on ]
Paid advertising beyond standard
Optional boosted listings, premium portal placements, or targeted social campaigns.
At cost - owner pre-approves
[ Pass-through ]
Institutional lease-up engagements
Multi-unit programs for property management companies, builders, and developers.
Custom RFP - contact for quote
[ Optional add-on ]
Pass-through, never markup. When an owner opts into paid advertising or partner services, the cost is passed through at the price the vendor charges us. We do not earn a margin on add-ons.
Outcome guarantee
Our model is contractually risk-shifted. Every cost we carry — photography, syndication, screening, lease prep — is on our balance sheet until your unit is leased. No clawbacks, no kill-fee, no time-and-materials hidden in a footer.
We back it with the paperwork: a Tenant Replacement Guarantee for the first six months and a No-Placement, No-Fee Promise written into every engagement letter.
Free Tool
Get an instant rent estimate for your property using the latest CMHC Rental Market Report and Statistics Canada figures. No signup required.
Built for Canadian owners
One signed lease. One fee.
Zero monthly drag.
§ 06 · Money-back & guarantees
Each guarantee is written into the leasing services agreement — not buried in a footer.
Note
01
If a tenant we placed breaks the lease in the first six months, we re-lease the unit at no additional success fee. We carry advertising, screening, and lease prep again. Our economics absorb the cost, not yours.
Note
02
You owe nothing if we fail to place a qualified tenant. There is no kill-fee, no time-and-materials clawback, no minimum spend. Our risk is real and contractual - spelled out in writing before you sign anything.
Note
03
Engagements end on 30-day written notice from either party. There is no exit fee, no clawback on a placement already earned, and we hand off all applicant records and signed documents within seven days.
§ 07 · Owners on our pricing
What owners say about engaging a success-fee leasing brokerage instead of a percentage-based property manager.
Frequently Asked
