Screening in Toronto has to be both thorough and lawful, and we hold to both. Tenancies fall under the Residential Tenancies Act, 2006, agreements use the Ontario Standard Lease, and disputes are decided by the Landlord and Tenant Board. We screen to support a clean, enforceable tenancy under that framework.
Fair housing is not optional. The Ontario Human Rights Code prohibits refusing a tenant on grounds such as race, ancestry, place of origin, religion, family or marital status, age, disability, sex, sexual orientation, gender identity, or receipt of public assistance. Our decisioning is built entirely on financial capacity and verified conduct: can the applicant afford the rent, do they have a record of paying it, and did they care for prior homes. Those are the only questions we answer.
We apply the same criteria to every applicant for a unit so decisions are consistent and defensible. Where a step is regulated as brokerage activity, we partner with RECO-licensed brokers. MoveSmart is not a licensed brokerage, and that partnership keeps every placement on the right side of Ontario rules.